[District 12/Tân Phú/9] Fulltime/Part time - Customer Service/Content Moderator - 5 Days/Week - Income 10 - 15 Million/Month

• Receive and process customer requests via phone, email, chat and text messages.

• Support customers with issues related to the following areas: travel, banking, e-commerce, airline tickets, etc.

• Provide accurate information about products/services, policies, terms of use.

• Guide customers to handle changes, refunds/cancellations of services, complaints.

• Ensure the best customer experience, respond quickly and professionally.

• Update special situations to management when necessary.

• Work in one of the following languages: English, Japanese, Korean or Chinese, depending on the assigned project.

Quyền lợi được hưởng:

• Income:

• Specifically:

• Candidates using English: Average total income from 10,000,000 - 13,000,000 VND/month (Including basic salary from 7.5 million - 8 million + Allowance + KPI).

• Attractive benefits:

• Full insurance (social insurance, health insurance, unemployment insurance).

• 24/7 accident insurance.

• 13th month salary.

• Annual leave

• Annual health check-up.

• International, professional, modern working environment.

• Clear promotion opportunities, in-depth training.

• Opportunity to improve English communication skills in an international working environment.

• Professional training programs with foreign language support.

• Work directly with international customers and global projects.

• Clear career path for candidates with strong English skills.